We want to make sure every order is handled carefully and reaches you as expected. Please review the estimated shipping timelines below before placing your order.

Estimated Delivery Times:

• 
  Lanvin: 2–3 weeks
  
• 
  Balenciaga: 3–4 weeks
  
• 
  Jordan: 2–3 weeks
  

These timeframes are estimated delivery windows, not guaranteed delivery dates. Delivery times may occasionally be longer due to carrier delays, customs processing, weather, holidays, or other circumstances outside of our control.

Once your order has been shipped, tracking information will be provided when available so you can follow your package. Please make sure your shipping information is entered correctly when placing your order. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

Because our products may require additional processing before shipment, please allow the full estimated timeframe before contacting us regarding an order that is still within its expected delivery window.

If your order experiences an unusual delay or you have a question about your shipment, please contact us with your order information and we will do our best to assist you.

By placing an order, you acknowledge and agree to the estimated shipping timeframe associated with the product you purchased.

All sales are final. We do not accept returns or exchanges.

Because each order is prepared specifically for the customer, we are unable to accept returns or exchanges once an order has been placed. Please carefully review the product information, available sizing, and any other details before completing your purchase.

We strongly recommend making sure you select the correct size and provide the correct shipping information during checkout. Orders cannot be returned or exchanged simply because the customer selected the wrong size, changed their mind, or no longer wants the item.

If you believe there is an issue with your order, such as receiving the wrong item or an item arriving damaged, please contact us as soon as possible after delivery. Include your order number and clear photos showing the issue so we can review the situation and determine the appropriate resolution.

Issues must be reported promptly after receiving your order. We reserve the right to determine whether an issue qualifies for a replacement, store credit, or other resolution.

We are not responsible for damage that occurs after the item has been delivered or for normal wear and tear resulting from use of the product.

By completing a purchase through our store, you acknowledge that you have reviewed and agreed to our No Returns / All Sales Final Policy.

If you have questions about an item, sizing, or your order before purchasing, we encourage you to contact us first. We are happy to provide clarification whenever possible so you can make an informed purchase.

By accessing our store or placing an order, you acknowledge that you have read, understood, and agreed to our store policies and terms.

Customers are responsible for reviewing product information, sizing, pricing, estimated shipping times, and other available details before completing a purchase. Once an order has been placed, changes or cancellations may not be possible.

All prices displayed on the website are subject to change without prior notice. Product availability may also change at any time. If an item becomes unavailable after an order has been placed, we will contact the customer regarding the available options.

Customers are responsible for providing accurate contact and shipping information during checkout. We are not responsible for problems resulting from incorrect addresses, missing apartment or unit numbers, or other inaccurate information provided by the customer.

Shipping times shown on the website are estimates and may vary depending on the product and circumstances outside of our control. Carrier delays, customs, weather, holidays, and other unforeseen circumstances may affect delivery times.

All purchases are subject to our No Returns / All Sales Final Policy unless otherwise stated by the store. Customers should review product details and sizing information carefully before purchasing.

We reserve the right to refuse or cancel an order when necessary, including in situations involving suspected fraudulent activity, incorrect pricing, inventory issues, or other circumstances that may affect the fulfillment of an order.

These terms and policies are intended to provide clear expectations for both the customer and our store. By placing an order, you confirm that you have reviewed and accepted the policies listed on our website.

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